| How do we do it? Our process is simple – we work with the organization from the board to the staff to the volunteers, to clearly understand the vision, mission and values of the organization. Using The McKinsey Capacity Assessment we assess the organization and review areas for improvement. We work with the organization to prioritize those areas developing an implementation strategy. Once the organization decides on an area that it would like to improve, we assign specialists in that area to work with the organization to implement strategic solutions. | |||
| Select a Business Practice for more information on our services. | |||
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The McKinsey Capacity Framework defines nonprofit capacity in a pyramid of seven essential elements: three higher-level elements – aspirations, strategy, and organizational skills – three foundational elements – systems and infrastructure, human resources, and organizational structure – and a cultural element which serves to connect all the others.
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| Aspirations An organization’s mission, vision, and overarching goals, which collectively articulate its common sense of purpose and direction. |
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| Strategy The coherent set of actions and programs aimed at fulfilling the organization’s overarching goals. |
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| Organizational Skills The sum of the organization’s capabilities, including performance measurement, planning, resource management, and external relationship building. |
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| Human Resources The collective capabilities, experiences, potential and commitment of the organization’s board, management team, staff, and volunteers. |
Organizational Structure The combination of governance, organizational design, interfunctional coordination, and individual job descriptions that shapes the organization’s legal and management structure. |
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| Systems and Infrastructure The organization’s planning, decision making, knowledge management, and administrative systems, as well as the physical and technological assets that support the organization. |
Culture The connective tissue that binds together the organization, including shared values and practices, behavior norms, and most important, the organization’s orientation performance. |
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